Shipping & Returns

 

Shipping Information

We ship within the United States and Canada at the moment! Please let us know if you want Bella Papel Studios to ship to you by clicking here!

All notebook, journal, beauty and ditty bag orders will be drop-shipped from Canada to Canada via Canada Post and from Canada to the USA via United States Postal Service (USPS). 

  • Notebooks & Journals ship within 5-8 days

  • Beauty & Ditty Bags ship within 7-10 days

All tumbler, mug, and pen orders will be shipped from the United States and will be ready to ship within 1-7 business days.

 

Easy Returns

Thank you for shopping at Bella Papel Studios.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  1. The product was purchased in the last 30 days

  2. The product isn't used or damaged

  3. You have the receipt or proof of purchase

  4. You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email: giana@bellapapelstudios.com or by visiting this page on our website: CONTACT

Send the product, the receipt or proof of purchase and the RMN number, to: Giana Aurora 26 Bristol Drive Middletown, NY 10941 USA

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by email: giana@bellapapelstudios.com or by visiting this page on our website: CONTACT

Return & Refund Policy